NER Technology Solutions Inc. – Terms of Service

Last Updated: October 17th, 2024

Welcome to NER Technology Solutions Inc. These Terms of Service ("Terms") govern your use of our website and services. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.

1. Acceptance of Terms

By accessing or using the website, services, or products of NER Technology Solutions Inc. ("NER Technology Solutions", "we", "us", or "our"), you agree to these Terms. If you do not agree, you may not use our website or services.

2. Services

NER Technology Solutions offers a range of IT Managed Services, including remote IT support, cybersecurity, networking, and telephony services, as well as Medical Billing services for healthcare providers. These services are subject to additional terms and conditions, as provided in agreements made with our clients.

3. Medical Billing Services

Our Medical Billing services include, but are not limited to, insurance credentialing, claim submissions and appeals, patient statement generation, collections, and regulatory compliance monitoring (including MIPS reporting). By using our Medical Billing services, you acknowledge that it is your responsibility to provide accurate and up-to-date information to ensure proper claim handling and compliance.

4. IT Managed Services

As an IT MSP, we offer various technology services, such as network setup, remote support, cybersecurity, HIPAA compliance, EMR system consultation, and more. These services are subject to service level agreements (SLAs), which define response times, service availability, and the scope of services.

5. Data Privacy and HIPAA Compliance

NER Technology Solutions takes data privacy seriously. For our healthcare clients, we comply with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality, integrity, and security of protected health information (PHI). Our use of PHI is outlined in our Business Associate Agreement (BAA) signed with healthcare providers.

For non-healthcare clients, we take necessary measures to protect your data in accordance with relevant data privacy laws. Please review our Privacy Policy for more information on how we collect, use, and protect personal data.

6. User Responsibilities

When using our website or services, you agree to:

- Provide accurate and complete information when requested.

- Refrain from using the services for any unlawful or fraudulent activities.

- Respect the intellectual property rights of NER Technology Solutions and others.

Unauthorized access or tampering with our services or systems is strictly prohibited and may result in termination of access and legal action.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, icons, and software, is the property of NER Technology Solutions or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without our express permission.

8. Third-Party Links

Our website may contain links to third-party websites. NER Technology Solutions is not responsible for the content, privacy practices, or accuracy of third-party websites. Accessing third-party links is at your own risk, and we recommend reviewing their terms and privacy policies.

9. Limitation of Liability

To the fullest extent permitted by law, NER Technology Solutions disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that our services will be uninterrupted or error-free.

In no event will NER Technology Solutions be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the use of our services or website, even if we have been advised of the possibility of such damages.

10. Indemnification

You agree to indemnify and hold NER Technology Solutions, its employees, directors, and affiliates harmless from any claims, losses, liabilities, and expenses (including attorney fees) arising out of your use of the services, violation of these Terms, or infringement of any third-party rights.

11. Termination

NER Technology Solutions reserves the right to terminate your access to the website or services at any time, for any reason, without notice. Upon termination, your right to use the services will immediately cease.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the services will be resolved in the state or federal courts located in [Your County], New York.

13.Changes to Terms

We reserve the right to modify these Terms at any time. Any changes will be posted on this page, and the "Last Updated" date at the top will be revised. Your continued use of the website or services after changes are posted constitutes your acceptance of the updated Terms.

14. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

NER Technology Solutions Inc.

PO Box 657

East Northport, NY 11731

Phone: 631-229-9800

Fax: 631-315-1481

Sales@NERtechnology.com