NER Technology Solutions Inc. – Privacy Policy

Last Updated: October 17th, 2024

At NER Technology Solutions Inc. ("NER Technology Solutions," "we," "us," or "our"), we are committed to safeguarding your privacy and protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or use our services. By accessing our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information from you:

  • Personal Information: This includes contact information such as your name, email address, phone number, and other details you provide when interacting with us, such as when you request services or submit inquiries through our website.

  • Non-Personal Information: This includes data that does not personally identify you, such as browser type, IP address, pages visited, and other technical data.

If you are a healthcare provider (Covered Entity), we may also collect Protected Health Information (PHI) necessary to provide our medical billing and IT services. The handling of PHI is subject to HIPAA regulations.

2. How We Use Your Information

We use the information we collect to:

  • Provide and improve our IT and Medical Billing services.

  • Communicate with you about services, billing, and support.

  • Maintain HIPAA compliance for our healthcare clients.

  • Enhance the security and functionality of our website.

  • Comply with legal obligations and prevent fraud.

3. HIPAA Compliance and Business Associate Agreements (BAA)

For healthcare providers (Covered Entities) using our Medical Billing and IT services, NER Technology Solutions complies with the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality, integrity, and security of Protected Health Information (PHI).

As a Business Associate under HIPAA, we enter into a Business Associate Agreement (BAA) with each Covered Entity we serve. This agreement ensures that we will:

  • Use and disclose PHI only as permitted by the BAA and applicable HIPAA regulations.

  • Implement appropriate safeguards to prevent unauthorized use or disclosure of PHI.

  • Report any breaches of PHI to the Covered Entity in a timely manner.

  • Ensure that our subcontractors comply with HIPAA requirements if they have access to PHI.

  • Provide access to PHI when requested by the Covered Entity or as required by law.

4. Disclosure of Information

We may disclose your information in the following situations:

  • To Our Service Providers: We may share your information with third-party vendors or contractors who assist us in providing services. These parties are required to maintain confidentiality and adhere to our privacy and data security policies.

  • For Legal Reasons: We may disclose your information if required to do so by law, or if we believe such action is necessary to comply with a legal obligation, protect our rights or property, or prevent fraud or illegal activity.

  • In Connection with a Business Transaction: If NER Technology Solutions is involved in a merger, acquisition, or asset sale, your information may be transferred as part of that transaction, subject to confidentiality protections.

We do not sell, rent, or trade your personal information to third parties.

5. Data Security

NER Technology Solutions takes reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, firewalls, secure servers, and access control procedures. For healthcare clients, we maintain appropriate technical and administrative safeguards to ensure that PHI is protected in accordance with HIPAA requirements.

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to take steps to protect your personal information when interacting with our website or services.

6. Your Rights Regarding PHI

If you are a healthcare provider’s patient whose PHI is processed by NER Technology Solutions, you have certain rights under HIPAA, including the right to:

  • Access your PHI.

  • Request corrections to your PHI.

  • Request restrictions on the use and disclosure of your PHI.

  • Request an accounting of disclosures of your PHI.

For any requests related to your PHI, you should contact your healthcare provider directly, as NER Technology Solutions processes PHI on behalf of the Covered Entity.

7. Cookies and Tracking Technologies

Our website may use cookies or other tracking technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us analyze website traffic and usage. You can control the use of cookies through your browser settings; however, disabling cookies may affect the functionality of our website.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of third-party sites. We encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our services are not directed at individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete it.

10. Your Choices and Rights

You have the following choices regarding your personal information:

  • Opt-Out of Communications: You can opt out of receiving marketing or promotional communications from us by following the unsubscribe instructions in any email we send or by contacting us directly.

  • Access and Correction: You may request access to or correction of your personal information by contacting us at the information provided below.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any updates on this page and revise the "Last Updated" date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised policy.

12. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us at:

NER Technology Solutions Inc.
PO Box 657

East Northport, NY 11731

Phone: 631-229-9800

Fax: 631-315-1481

Sales@NERtechnology.com